We can only succeed as a business with the support of our stakeholders, including the individual consumers who buy our products, corporate clients such as volume retailers and food service chains, our shareholders and investors, our suppliers, our employees, and local communities.

We therefore use various opportunities to maintain dialogue with these stakeholders and incorporate their feedback into our business activities. We will maintain such stakeholder engagement so that our organization will create positive social and environmental impacts.

Occasions for stakeholder dialogue

Key stakeholders	Main channels of stakeholder dialogue
Individual and corporate customers	Everyday sales activities, Customer Service Office, website
Employees	Inhouse portal site, company newsletter, employee training, internal and external hotlines, systems for managing performance goals, employee self-reports
Shareholders and investors	AGM, financial results briefings, meetings with investors, analysts, and ratings agencies, company reports, websites
Suppliers	Everyday business activities, supplier briefings, supplier survey
NGOs and local communities	Corporate philanthropy programs, dietary education programs